The high-speed train service between Hong Kong’s West Kowloon Station and Mainland China offers a fast, efficient, and reliable mode of transportation for travelers. This service connects major cities across China, providing a seamless travel experience with the latest technology and infrastructure. The trains are known for their punctuality, comfort, and convenience, linking Hong Kong directly to cities like Guangzhou, Shenzhen, and beyond. With high demand, it is essential to book tickets in advance and be prepared for the comprehensive immigration procedures at the station. The service integrates modern amenities, including digital payment options and preassigned seating, to enhance the travel experience.

10 Essential Tips for Traveling on High-Speed Trains

1) Purchase Tickets in Advance

Tickets for high-speed trains between Hong Kong and Mainland China are in high demand and often sell out quickly, especially during peak travel seasons. Booking opens 14 days before departure and can be done via the official High-Speed Rail website, OTAs like (with possible additional fees), or at ticket counters. Original travel documents are required for purchases in Mainland China, while copies suffice in Hong Kong.

2) Know Your Train and Departure Details

Before your journey, note down your train number, departure time, and the station layout. It’s recommended to arrive at least 2 hours before departure at Hong Kong’s West Kowloon Station to allow time for both Hong Kong and China immigration procedures. Once past immigration at West Kowloon Station, returning to the departure hall from the arrival hall is restricted. Plan your travel carefully to avoid inconvenience.

3) Check-in Process

Tickets are linked to your travel document (passport or China Permit). Use self-check-in kiosks for documents that are machine-readable. For non-machine-readable documents, proceed to the manual counter for check-in. Make sure you have all required documents on hand to facilitate a smooth boarding process.

4) Immigration Process

At West Kowloon Station, passengers undergo dual immigration checks: first through Hong Kong Immigration, then through China Immigration. This process can be time-consuming, especially during peak hours. Ensure you have all necessary travel documents such as your passport and China Permit readily accessible.

5) Boarding Procedures

Listen attentively for boarding announcements as boarding typically begins 15 minutes before departure. Gate closure occurs 5 minutes before departure time. Refer to your ticket for the preassigned boarding gate number.

6) Seat and Car Number

Seats on high-speed trains are preassigned and cannot be changed. Note your assigned train car and seat number from your booking details to locate your seat easily upon boarding.

7) Punctuality

High-speed trains operate on a strict schedule. Even a slight delay can cause you to miss your train, as they do not wait for late passengers. Plan your arrival at the station accordingly to avoid any last-minute rushes.

8) Food and Customs Regulations

Prepare for the journey by packing dry snacks that comply with China Customs regulations. Examples include bread, cookies, and packaged snacks. Raw and uncooked foods are not permitted. While onboard food options are available, bringing your own snacks is advisable, especially for longer journeys.

9) Payment Methods

Ensure you have Alipay or WeChat Pay set up for onboard purchases, as cash may not be accepted. These digital payment methods offer convenience and efficiency when purchasing food or other items during your journey. This tips is applicable to Mainland China visa any other means.

10) General Tips

Stay informed by regularly checking station announcements and information boards for updates or changes to your train schedule. Pack essential items for comfort, such as a neck pillow, lightweight blanket, and entertainment. Keep your belongings secure and be mindful of your surroundings throughout the journey.


Traveling on the high-speed train from Hong Kong to Mainland China is a testament to modern transportation efficiency and connectivity. The service is marked by its high-speed, punctuality, and convenience, making it a preferred choice for many travelers. With continuous updates and improvements, the high-speed rail network ensures a smooth journey, supported by advanced booking systems, digital payment integration, and meticulous planning. By adhering to the provided guidelines, travelers can fully enjoy the benefits of this remarkable transportation service, ensuring a comfortable and stress-free journey across borders.